Consumer Health Data Privacy Notice

Scope of this notice

This notice explains Thryvwell's practices for “consumer health data” as that term may be defined by applicable state privacy laws. Consumer health data can include information that identifies a consumer's past, present, or future physical or mental health status.

Clinical records, clinical intake, messages with a care team, laboratory information, prescriptions, and clinical consents are handled in the secure MDI clinical workflow. Those activities may also be governed by applicable clinical privacy notices and laws.

What the public website collects

The public website is designed not to collect clinical information. If you choose to join the waitlist or contact us, we may collect contact information and the details you voluntarily provide. Please do not include medical history, test results, medication information, or other health details in a general contact message.

Our public educational tools are designed to operate in the browser where stated. We do not ask visitors to submit insurance-member identifiers or individual insurance-plan details through the public coverage guide.

How consumer health data may be used

We may use consumer health data to operate a requested service, respond to a question, protect the security and integrity of the website and services, comply with legal obligations, or carry out other purposes disclosed when information is collected. We do not use consumer health data from the public website for targeted advertising based on health-related activity.

Sharing and sale

Thryvwell does not sell consumer health data. We do not share consumer health data for targeted advertising. We may disclose information to service providers that help operate the website or services, to the extent needed for the stated purpose and subject to appropriate contractual and legal requirements, or when required by law.

Your choices and requests

Depending on where you live, you may have rights to request access to, deletion of, or withdrawal of consent for certain consumer health data. To make a request, email hello@thryvwellhealth.com with “Consumer Health Data Privacy Request” in the subject line. We may request information necessary to verify and process the request, and will respond as required by applicable law.

Contact and related notices

Questions about this notice can be sent to hello@thryvwellhealth.com. For our general website data practices, see the Privacy Policy. For clinical PHI, see the Notice of Privacy Practices.